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Your Citicard is your passport to Citibank's global
services any time, anywhere.
You can rely on your Citicard for most of your banking
needs, whether you're making a payment, transferring
funds or getting account information.
Internet Banking Access
Do your banking through the internet. Just login to
Internet Banking and enter your 16-digit CIN (Citicard
Identification Number) found on your Citicard, and
your ATM PIN. You can check on your account
information, make transfers and payments and do a
whole host of other services.
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CitiPhone Banking Access
When accessing your account through our 24-Hour CitiPhone
Banking, simply use the 16-digit Citicard Identification
Number (CIN) on your Citicard as well as your Telephone PIN.
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ATM Access
Your Citicard can be used at more than 700,000 Citibank
and shared network ATMs around the world. You don't
have to carry different cards for different bank accounts.
Whether you have a single or joint account, your Citicard
gives you access to all your Citibank accounts. And
with your own ATM Personal Identification Number (PIN),
the security and confidentiality of your account is
assured.
ATM Services in Singapore
When you're in Singapore, your Citicard may only be
used at Citibank ATMs. You can:
- Withdraw cash of up to S$3,000 per day (S$5,000
for CitiGold customers) from your Savings or Checking
account.
- Make deposits or payments by cash or check to
your Savings or Checking account.
- Check on your recent account activities.
- Inquire on your balance for all your accounts.
- Check the latest deposit and exchange rates.
- Transfer money between your Citibank accounts.
- Get other services:
- Order a new checkbook
- Request a statement of account
- Change your PIN
- Get payment information on the latest statement
balance.
ATM Services outside Singapore
You may use your Citicard at ATMs which display the
logos of the following networks :
- STAR
- PLUS
- NYCE
- THE EXCHANGE
You can withdraw cash (in the local currency) up
to the limit set locally, or by the service provider.
Please note that in some ATMs, the maximum amount
for withdrawal may be lower than your daily limit;
so you have to make multiple withdrawals to reach
your maximum daily limit.
As some overseas ATMs allow access to only one account
(primary account), please ensure that your Citicard
is linked to the account of your choice. You can only
withdraw cash from a Savings or Checking account.
If you link your Citicard to your MaxiSave account,
you should choose "Checking" (not "Savings")
at the ATM.
To find out where these ATMs are located, please
click here.
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Global Services Access
When you're travelling, your Citicard is your key
to Citibank Global Services. Encash your Citicorp
Travellers Cheques at preferential rates.
If you should need emergency or travel assistance,
a worldwide network of representatives can help you.
Just call collect to 202-223-5788 (or 800-511-4609
from the US.)
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How to report a lost Citicard
If your Citicard is lost or stolen, please call our
24-Hour CitiPhone Banking at (65)6224-5757 immediately.
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Need an ATM PIN?
If you need a new ATM PIN or to re-set your ATM PIN,
just call (65) 6224-5757 or email
us.
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